AI-Powered Voice Assistants for Healthcare

Every patient call, handled
intelligently.

Voxal answers, schedules, and triages patient calls 24/7 — so your practice can focus on care, not the phone.

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Trusted by 500+ healthcare providers

app.voxal.ai/dashboard
+12.5%

Total Calls

1,284

+8.2%

Appointments

342

+2.1%

Response Rate

99.1%

+15.3%

Patients

856

Call Volume

Weekly Overview

ReceivedBooked
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Powering voice for modern healthcare

Pacific HealthSummit ClinicMedFirstCarePointHorizon Medical

Features

Everything your front desk does. Nothing it doesn't.

The nuance of a trained receptionist. The speed of AI. Your staff handles care — Voxal handles calls.

24/7 Call Handling

Answers every call instantly with zero hold times. No voicemail, no missed patients — around the clock.

Smart Scheduling

Checks provider availability, books appointments, and sends confirmations within a single call.

Intelligent Triage

Routes urgent matters to staff immediately. Handles routine requests autonomously with clinical accuracy.

Real-time Analytics

Live dashboards for call volumes, resolution rates, and patient sentiment. Every interaction logged.

Multi-language

Natural conversations in 20+ languages — no translation layers, no delays, no misunderstandings.

5-Minute Setup

Connect your existing phone system with zero IT overhead. Integrates with your EHR and scheduling tools.

How It Works

Live in minutes. Not months.

1

Forward your line

Point your practice number to Voxal—or use our provisioned line. Takes under 5 minutes, no hardware.

2

AI handles calls

Voxal greets patients by name, books appointments, answers FAQs, and routes urgent calls — conversationally.

3

Review & optimize

Every call is transcribed and logged. Track metrics, review conversations, fine-tune from your dashboard.

Built for Healthcare

Complete visibility intoevery patient interaction.

Monitor calls, track interactions, manage appointments, and analyze performance — all from one command center.

Live call monitoring with real-time transcripts
AI-generated summaries and action items
Full patient history and contact management
Customizable assistant personality and protocols

Active Call — Sarah M.

2:34 elapsed · Scheduling

Live

Good morning! I'd be happy to help you schedule with Dr. Martinez. I see openings Thursday at 2:00 PM or Friday at 10:30 AM. Which works?

Thursday at 2 PM works perfectly.

SM

Done! Your appointment with Dr. Martinez is confirmed for Thursday at 2:00 PM. A confirmation text is on its way. Anything else?

Appointment booked
Confidence 98%

Trust & Security

Enterprise-grade security. Built in.

Patient data demands the highest standards. Designed with compliance, encryption, and audit-ready infrastructure from day one.

99.9%

Uptime

<300ms

Latency

HIPAA

Compliant

SOC 2

Certified

End-to-end encryption

Voice data and transcripts encrypted at rest and in transit with AES-256.

Role-based access

Granular permissions so staff only access what they need, with full audit logging.

Data residency

Choose where your data lives — US, EU, and APAC regions with isolated tenancy.

Testimonials

Loved by teams everywhere.

Voxal cut our missed calls by 94% and freed up two full-time staff members. The AI handles scheduling better than we imagined.

DEC

Dr. Emily Chen

Medical Director, Pacific Health

We deployed on Friday and by Monday, every patient call was handled. The onboarding was the smoothest I've seen with any healthcare SaaS.

JR

James Rodriguez

Operations Manager, Summit Clinic

Our patients actually prefer talking to Voxal — faster, always available, never puts them on hold. That says everything.

DSK

Dr. Sarah Kim

Family Practice Owner

Ready to transform your
patient communications?

Join 500+ healthcare providers delivering instant, intelligent call experiences.

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